Shipping and Returns

We Ship Everywhere. Fast.

We want to get your order to you as quickly and inexpensively as possible. Most orders ship the same day, and we ship via UPS and the U.S. Postal Service to ensure your items arrive safely and quickly.

Standard U.S. Shipping is just $4.99, and orders over $150 ship FREE!

Do You Ship To My Country?

Yes, we do! We have shipped to almost every country on earth, and we are happy to ship to your country too. If you do not find your country listed when you get to the checkout, please let us know. We’ll see if we can add your country to our growing collection!

International packages are shipped via U.S. Postal Service Worldwide Priority.

International shipping rates begin at $14.95 and the time in transit is usually 7-14 days. Shipping to an international address does not provide for tracking.

Calculate your postage with our handy shipping calculator at the shopping cart.

If you require faster delivery to an international address, just send us an email. We can quote you a price for UPS International. Because of the high cost, we do not offer it as a standard service.

Please note that taxes and duties may be collected upon delivery. Any import charges collected on delivery are your responsibility.

Calculate Your Shipping Total

To calculate your shipping costs, just go to your shopping cart and use our handy shipping calculator to get an instant shipping price.

How Long Will Shipping Take?

Most orders leave our building within 24 hours. If you order personalization, it may take a little longer. Plan on 1 additional day for embossing, and 2-3 additional days for custom graphics.

Once your package leaves our building, you can calculate the arrival day based on this chart. Please remember not to count weekends and holidays.

How Can I Track My Order?

As soon as your order is shipped, you will receive an email with a link for tracking your package.

You can also visit this page for status updates: www.jennibick.com/tracking

100% Satisfaction Guarantee.

Our return policy is simple. If you don’t love it, we don’t want you to keep it.

We take pride in the exceptional quality and craftsmanship of our designers. Our attention to detail in design, material, and archival preservation is unyielding, and so is our commitment to customer satisfaction.

We want you to love what you order from us, and we’ll do everything we can to make sure that shopping with us makes you really, REALLY happy. If you are dissatisfied with your purchase for any reason at all, just give us a call and we’ll work with you to find a solution.

We mean it when we say we want you over-the-moon happy about shopping with us.

We Make Returns Easy. Really.

Need to return something? No problem. We understand that things don’t always work out as expected. Just send your item back to us within 30 days of delivery. We will gladly refund the purchase price (less original shipping charges).

Here’s What To Do

1. Click here to print a returns form.
2. Fill out the form and pack it up with the item you are sending back.
3. Send the package to us so that its trackable and insured

Our address is:
Jenni Bick Bookbinding
49 State Road
Vineyard Haven, MA 02568


If a refund will not solve your problem, give us a call and talk to us. Our experienced and friendly team is eager to help you. You can reach us at (800) 640-8758 or via email info@jennibick.com

Got A Question We Didn’t Answer?

Just give us a call at (800) 640-8758 or send us an email to info@jennibick.com